As a one-stop solution provider, Advantech offers a large selection of embedded, industrial and automation products ranging from SBCs, PC/104 modules, SSDs, chassis, workstations, logic controllers, data acquisition and control products, etc. But besides these products, Advantech also provides its customers with quality service and support. One type of support is LCD servicing.

LCD Services

In order to provide our customers with better pre- and post- sales services and system integration assistance, Advantech helps customers integrate their own LCDs into Advantech's SBCs. This integration includes "lighting," making connections between LCD interfaces and LCD panels and controlling contrast, brightness, VEE source and LCD inverter, as well as all other factors that affect the successful installation of LCD panels. Because there is such a variety of LCDs and difference specifications and standards to go with them, the BIOS needs to be modified or rewritten for nearly every type of LCD. Advantech has a large library of BIOS modified specifically for dozens of brands and sizes of LCD. If the BIOS for the user's particular LCD is not within the current library, Advantech is able to custom write BIOS to fit the specifications for nearly any particular LCD. As yet another, even simpler and less expensive option, the customer can chose to use Advantech's own LCD kit. The PNL-6682TI is a Toshiba industrial grade 10.4" TFT LCD kit. This kit includes all necessary cables, inverters, adapters, and BIOS that you would need to use to integrate it with any of Advantech's SBCs.

LCD Service Policy

If a customer wishes to use his or her own or a third party's LCD in combination with an Advantech SBC (be it full- or half-size card, 5.25" or 3.5" Biscuit PC board, or PC/104 CPU module), Advantech is more than willing to be of assistance. New customers will be charged a reasonable fee, and will be required to send one of their particular LCDs to Advantech. It is suggested that this LCD be kept at Advantech for six months, where it will be used for integration testing and debugging purposes in combination with the customer's choice of Advantech SBC. The customer is also required to set aside one LCD at their company for similar testing and result confirmation purposes. After the six month period, the customer's LCD will be returned to him, along with sample LCD cabling, if so desired. During those six months of testing, though, Advantech would not be held accountable for any unfortunate damage that may or may not occur to the LCD during testing.